Customer Service
Welcome to Macrotronics Customer Service
At Macrotronics, we are dedicated to providing our customers with exceptional service and support. Our goal is to ensure your complete satisfaction with every purchase. If you have any questions, concerns, or need assistance, please don't hesitate to reach out to us.
How Can We Help You?
Contact Us: Our customer service team is here to help. Whether you need assistance with an order, product information, or technical support, we're just a call or email away.
- Phone: +961 71 948494
- Email: support@macrotronics.net
- Address: Ghazir, Kfarehbab Main Road, Keserouan District
Business Hours:
- Monday - Friday: 9:00 AM - 7:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed
Frequently Asked Questions
Visit our FAQ page for answers to common questions about our products, shipping, returns, and more.
Order Assistance
Order Modifications:
- Need to make changes to your order? Contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.
Order Cancellations:
- If you need to cancel your order, please contact us immediately. Cancellations are only possible if the order has not yet been shipped.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not satisfied, please refer to our Returns & Exchanges Policy for detailed information on how to return or exchange an item.
Technical Support
Our technical support team is available to help with any issues you may encounter with your products. Whether you need assistance with installation, troubleshooting, or repairs, we are here to provide the support you need.
Contact Technical Support:
- Phone: +961 71 948494
- Email: support@macrotronics.net
Product Information
Looking for more information about a product? Our knowledgeable staff is here to answer any questions you may have. Contact us for detailed product specifications, recommendations, and more.
Warranty Information
Many of our products come with a manufacturer's warranty. Please refer to the warranty information provided with your purchase or contact our customer service team for details.
Customer Feedback
We value your feedback and strive to improve our services. If you have any suggestions or comments, please let us know. Your input helps us to better serve you and other customers.
Connect With Us
Stay updated on the latest products, promotions, and news by following us on social media:
Visit Our Showroom
We invite you to visit our showroom to see our products in person. Our knowledgeable staff is available to assist you with any questions and provide personalized recommendations.
Showroom Address: Ghazir, Kfarehbab Main Road, Keserouan District
Our Commitment
At Macrotronics, we are committed to providing you with the highest level of customer service. We appreciate your business and look forward to serving you.
Thank you for choosing Macrotronics!